Miller Properties, Inc. was founded when Frank Miller, then a resident of Atlanta, Georgia, was granted the franchise rights for Louisiana. The first Waffle House in Louisiana opened in 1973 in Baton Rouge on Airline Highway at Cedarcrest.
Today Miller Properties operates 20 plus restaurants in Southeast Louisiana. Our 20 plus years of experience and dedication to the "Poor Old Cash Customer" ensures us of continuous growth and stability.
Miller Properties, Inc.
Mission Statement
Miller Properties is a diversified team of highly trained and motivated individuals dedicated to being the best organization in the Waffle House system. Our strength is generated from our commitment to our customers, our people, the Waffle House System and managing by the "Golden Rule".
Our Customers
We are committed to providing our customers with friendly, courteous service the Waffle House Way, in a clean, well-maintained restaurant.
Our People
We are committed to the recruitment and development of the very best people. We provide our people opportunities to grow and a vested interest in the success of the organization. We maintain an open door policy at all levels, encouraging the flow of communication and exchange of ideas. We recognize the importance of each individual and his or her active role in the success of our organization. We expect Miller Properties people will be known for their character, commitment and competence.
Our System
We are committed to leading the Waffle House System by our integrity, training, and customer service and sales performance.
Our Values
We manage by the Golden Rule. We treat our people the way we want them to treat our
customers. We look out for the "Poor Old Cash Customer"
Miller Properties, Inc. is "a model of excellence" in the Waffle House System.
THIS IS THE WAFFLE HOUSE WAY
Vision
Our Vision to to be better than the best, which means:
*Customers and Suppliers prefer us.
*Competitors respect us.
*All associates are proud of their work.
*Communities welcome us.
Continuous Quality Improvement is the process we will use to achieve our vision.
Values
How we pursue our mission, building on our basic values, is as important as the the mission itself.
*Customers - our basic focus - achieving a lasting partnership means a commitment to excellence in everything we do.
*Associates - the key to success - providing the mental strength, vitality and reputation of our Company.
*Community - the respect of the community is critical - requiring the highest ethical standards of business, social and environmental responsibility.
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